The Electronic Signatures in Global and National Commerce Act (“E-Sign Act”) requires that our borrowers consent before we can electronically transfer certain mortgage loan disclosure documents which is required by federal and state laws to email to our borrowers as part of our company’s Online Mortgage Application Process.
In order to continue with a loan application from an borrower, we must have our borrower’s consent to receive our company’s mortgage loan disclosures electronically. Our borrower’s consent will apply to the initial mortgage loan application and if applicable to other future mortgage loan applications.
If for some reason a borrower does NOT agree to the E-Sign Consent, then we will not be able to continue with the online mortgage application process; however we could still assist borrowers in-person or over the telephone at (888) 797-7970.
Paper Delivery of Disclosures and Notices
All borrowers have the right to receive a paper copy of all required mortgage loan disclosures. To request a paper copy at no charge, please complete one of the following:
- Send an email message to us with your name and mailing address to firstname.lastname@example.org
- Call us at (888) 797-7970
- Write to us with your name and mailing address: Westar Lending Group, 19100 Ventura Blvd, Suite 9, Tarzana, CA 91356.
Please be sure to state that a paper copy of the above new account mortgage loan disclosures is being requested.
System requirements to access information
E-sign Consent – to receive an electronic copy of aforementioned disclosures, an applicant/borrower must have the following:
A personal computer or other device that is capable of accessing the internet. Access to this web page verifies that the system/device meets these requirements.
An email address is required to communicate with applicants/borrowers electronically regarding any account. It is the applicant/borrower’s responsibility to update us with any changes to a prior provided email address. All applicants/borrowers may update their email address with us in the same manner listed above to request a paper copy of the disclosures.
An internet web browser which is capable of supporting 128-bit SSL-encrypted communications such as Microsoft Internet Explorer, Firefox, Safari, Chrome, Netscape, or equivalent software and communications access to the internet. An applicant/borrower’s access to this web page verifies that the browser and encryption software/device meet these requirements.
An applicant/borrower must have software that permits the receipt of portable document format (PDF) files, such as Adobe Acrobat Reader® or another PDF viewer. An applicant/borrower can download Adobe Acrobat Reader® at no charge from Adobe’s website.